Host1Plus Review

Executive Summary

If you’re looking for affordable Virtual Private Server (VPS) hosting, Host1Plus is your go-to website host. With multiple tiers of VPS hosting available, you don’t have to start off straight away paying for expensive VPS resources that you don’t need. And with multiple worldwide server locations, your target audience will only get the fastest load times.

Highlights

  • Multiple levels of customer support for the most complex issues
  • Worldwide servers for fast page load times for your target audience
  • Live stats show you how much server resources you’re using
  • Two types of control panels available for ease-of-use

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Pros

  • Multiple VPS hosting tiers intended for affordability
  • Upgraded hosting tiers are easy and flexible
  • 14-day money-back guarantee

Cons

  • Host1Plus’ higher plans get expensive
  • Customer support isn’t always helpful, and sometimes costs extra
  • No shared hosting tiers, other than unlimited disk space & bandwidth

Ease of Functionality for Average User

The average user is going to find Host1Plus very easy to use. With their Shared hosting options, the company lets you choose from two different control panels -- the intuitive and easy-to-use cPanel and another called DirectAdmin. Getting content management systems (CMS) and other applications installed on your site are as simple as can be with Host1Plus’ Application Installer, too. You can install over a hundred different applications, including Wordpress, Joomla and Drupal. If you’re having trouble choosing something, you can contact Customer Support and they’ll give you some advice, but won’t install anything for you.

As far as navigation goes, cPanel has always been very straightforward and easy to navigate, even to the user new to hosting a website. In most cases, you’ll be able to tell what everything is by just reading the different options. Between cPanel and DirectAdmin, cPanel is easily the most friendly of the two. It’s more feature-rich, but also splits things up and organizes sections in a way that is easy to find.

Return on Investment

As always, your return on investment highly depends on what you’re using your site for. You’re most definitely likely to get a return if you’re running or looking to start a popular online store, blog or news outlet. Host1Plus is a great place to start, simply because VPS hosting starts out so cheap -- just $2.00 per month. You’ll need to upgrade as demand for your site increases, but it’s unusual to get VPS hosting so cheap.

Host1Plus offers a lot of great tools to help you out, but it’s probably not the website host you’ll stick with in the long haul. It’s a great place for the journey of starting and growing an online property, but as you grow, you might find that you need resources from more reliable and commercial-focused services.

If you don’t like what Host1Plus has to offer, they have a 14-day money back guarantee on their packages, excluding the cost of your domain.

Customer Support

Host1Plus’s customer support team isn’t the worst, but it’s not the best either. Customer support is available 24/7 and can be reached by creating a service ticket. Unfortunately, right off the bat, the quality of your customer support depends on how much extra you can pay them. You’ll get friendly and professional service for free, but in a limited sense. They’ll answer general questions and solve common problems, but that’s about it. For a higher level of service that can help you navigate complex server problems, you have options of paying $60 per month, or for an even higher level of professional and technical service, $100 per hour. There are other hosting options out there that have excellent support across the board, for free.

Available Features and Add-Ons

Host1Plus doesn't have many extras or add-ons that you can purchase. You have cPanel, which is an additional $15 per month, and you can also purchase the company’s first-level customer support tier for $60. They do give you the option of adding in WHMCS, an automated client management and billing system to your setup, too.

Now, there are a few add-ons bundled in. For instance, Host1Plus gives you access to backup tools, so that you can keep your site backed up. Of course, Host1Plus won’t backup your site automatically -- it’s something that has to be done by the site owner manually. Host1Plus will also let you choose the location of your server, which you do when purchasing your hosting plan. But, beyond that, Host1Plus really doesn't offer a lot of extras with VPS Hosting. If you go for Shared or Reseller Hosting, some add-ons you can buy include SSL certificates, spam protection and a dedicated IP.

Pricing Menu

Amber subscription – $2.25/mo

Bronze subscription - $5.50/mo

Silver subscription - $10.00/mo

Visitor Capacity and Scalability Options

Host1Plus has several packages and options

The majority of Host1Plus’ plans is VPS hosting. Plans start at $2.25 per month, but can go all the way up to $85 per month, depending on the system resources and bandwidth you’ll need for your site. It’s worth noting that Host1Plus’ VPS hosting is all strictly Linux-based servers -- there are no options for Windows here, which may automatically cut you out.

Host1Plus also offers Cloud Hosting, which starts at $8 per month on either a Linux or Windows server. It has a lot more bandwidth than other options from Host1Plus, making it a perfect solution for high-traffic sites. With the Cloud Hosting package, you can also get double the random access memory (RAM), making your site appear faster to visitors. Shared Hosting (and Reseller Hosting) is also offered. Shared Hosting plans are a little different than competitors’ plans, as Host1Plus offers unlimited disk space and bandwidth, no matter what tier you choose. If you have a high-demand website, Shared Hosting in general isn’t a great option to choose. If you need a lot of bandwidth, stability and the ability to scale system resources when you need more Host1Plus’ VPS Hosting plans are your best option.

Conclusion

Truth be told, Host1Plus is a mixed bag. They offer stellar VPS Hosting, but ultimately, they end up being much pricier than competitors if you decide to go with some of the add-ons. If you need VPS Hosting, Host1Plus is a great website host to rely on, but for anything else, you may want to look at options from competitors before buying.

 

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