In a Nutshell
pros
- Unlimited space, even on basic package
- All hosting types, including reseller, offered
- All packages covered by money-back guarantee
cons
- No unmanaged VPS packages
- Basic VPS servers are Linux only
Complete Internet Solutions at a Glance
Bandwidth: Unlimited speed and bandwidth on all shared hosting packages
Free marketing offer: None. However, company offers an SEO add-on service starting at $6.99/month.
Uptime: 100% uptime guarantee, not including planned maintenance. Users can receive 1 month of free credit if they receive downtime.
Website builder: Built-in website builder on all shared packages.
Money-back guarantee: The company offers an Anytime Money-Back Guarantee. Users can cancel at any time and receive a pro-rated refund.
Price per month: Shared hosting packages range from $3.95 / month to $5.95 / month.
Ideal For
- Users that want a host they can stick with as their needs scale
- Customers that want a hosting provider with an excellent uptime average
Hosting Types
Shared Hosting
Complete Internet Solutions offers the full spectrum of hosting options, including cloud hosting, Wordpress hosting, VPS and dedicated servers, reseller packages, and cloud-managed dedicated servers.
Complete Internet Solutions offers 3 shared hosting plans: Economy, Unlimited Plus, and Unlimited Pro—ranging in price from $3.95/month to $5.95/month.
All tiers offer unlimited space and bandwidth.
Unlimited Plus and Unlimited Pro customers can both enjoy unlimited add-on domains and a free private SSL. Those on the top tier also receive a static IP address and have 3 times more RAM allocated to their portion of the shared server.
Wordpress Hosting
The Wordpress hosting options mirror those of the shared hosting packages. However, the company provides 3 Wordpress optimization packages, Wordpress Economy, Wordpress Premium, and Wordpress Advanced, that upgrading tiers unlock.
All packages get access to:
- Automatic Wordpress updater plugin installation
- Automatically configured Cloudflare CDN for better performance
- Free Wordpress transfer from other providers
Those with access to Wordpress Premium and Wordpress Advanced also receive:
- Automatically configured Wordpress SuperCacher plugin for faster loading
- Pre-installed Git for Wordpress
Reseller Hosting
Complete Hosting Solutions offers 3 reseller hosting solutions for those that either plan to resell hosting packages or host their own websites and avail of the superior caging and isolation that the technology provides over standard shared hosting.
- The Starter package provides 100GB of disk space while Deluxe and Ultimate upgrade that to 150GB and 200GB
- All reseller plans offer free private name servers
- Those on the Ultimate reseller plan receive $200 in Google Adwords Credit.
VPS
Complete Internet Solutions offers 3 tiers of managed Virtual Private Server (VPS hosting). The top (“Pro) tier offers 8GB of RAM while both Lite and Pro allow users to choose between Linux and Windows-based servers. Additionally, users can choose between either cPanel or Plesk Onyx to manage their account and all tiers provide root access to install packages and execute administrative commands.
Dedicated Servers
Complete Internet Solutions also offers both physical and cloud-managed dedicated servers.
- The Premium tier gives users unique access to an Intel Xeon E3-1230 V5 machine with 16GB of RAM while the Enterprise tier upgrades that to an Intel Dual Xeon E5-2620 V4 with 32GB of RAM.
Uptime and Performance
Complete Internet Solutions offers a 100% uptime guarantee on its shared and reseller packages. We didn’t suffer any downtime during the evaluation period, but of course, it’s possible that some may have occurred after we stopped testing it.
According to the terms and conditions, users that receive anything less than 100% uptime are entitled to one month of free account credit—but that excludes planned maintenance. Additionally, the approval of credit applied is at the sole discretion of the company itself and downtime statistics provided by third parties are not accepted.
In general, users seemed happy with the performance of their servers and we experienced very reasonable loading times on the website that we tested hosting through CIS—even without using a CDN.
Website Builder Features
The shared and reseller hosting plans both come with a free website builder to help users get professional looking websites up and running in no time.
Each builder features:
- 100s of responsive theme templates
- Pre-built but customizable sections, such as “contact us” pages
- A simple user interface
The hosting packages include a built in email manager, although most users will naturally want to edit the default MX records in order to use their own provider or a popular platform such as Gsuite.
- The Economy shared hosting plan allows users 50 email accounts created through the default creator
- Unlimited Plus and Unlimited Pro both feature unlimited accounts
- For reseller packages, account owners are able to configure their own package limitations
Control Panel
Like most hosting providers, Complete Internet Solutions offers Cpanel as the administrative tool of choice for its shared accounts. The company hasn’t extensively customized the Cpanel it offers customers, so both its feel and functionality will be familiar to most seasoned web hosting users.
For managed VPS subscribers, the company allows users to choose between Cpanel and Plesk Onyx on all its accounts.
Pricing and Packages
Shared hosting prices:
The basic shared pricing tier is extremely affordable. By upgrading to Unlimited Plus, the most popular tier, users can avail of unlimited email accounts and premium features, including a backup program that provides users with access to 30 snapshots. The top tier offers users 30 times more RAM and memory—so it’s suitable for users that want to cram a lot of websites onto their shared hosting account.
Wordpress hosting prices:
Wordpress hosting follows a similar pricing structure. Unlimited Plus and Unlimited Pro customers unlock higher-level Wordpress support packages, including an automatically installed caching and Git support plugin.
Cloud VPS prices:
For VPS customers, pricing is scaled according to the hardware offered. Compared to competing VPS solution providers, all packages are priced competitively given that they are managed and provide root access. Users that are interested in a Windows VPS, however, will have to purchase either Lite or Pro.
Reseller Prices
Like most reseller hosting packages, the tiers are both excellent value for money and will pay for themselves with just a couple of paying customers on board. Even for users that plan on using the reseller packages just to host their own websites, the step up in resources from the standard hosting plans means that they are substantially better value for money. On the “Ultimate” tier, users also receive $200 of Google Adwords credit. It’s often on offer for the same price as the Deluxe package, so there’s really no reason not to choose it if a reseller package is of interest.
Dedicated hosting packages
The (physically hosted) dedicated server plans are naturally the most expensive that the company offers. However, compared to many providers on the market they are not expensive. At the basic, Premium package, users receive a Xeon E3 V5 server that comes with 10 terabytes of bandwidth and is also covered by the 100% network uptime guarantee. The most expensive server package, Enterprise ($265/month) ups the bandwidth allotment to 20 terabytes and has a built-in backup engine as well as cybersecurity features designed to thwart DDoS attacks and other commonly used hacking strategies to inject malware and damage online hosting infrastructure. In addition, there are no operating system limitations attached to any of the tiers and users can also choose whether they want a cPanel or Plesk Onyx license.
Help and Support
Complete Internet Solutions offers 3 contact options for users that want to get in touch.
There is a phone number, a live chat system, and a ticketing system. The support team is mostly based in the United States and is available to assist users on a 24/7 basis. We tested the team’s knowledge with a couple of basic queries and found them to be both polite and knowledgeable. However, the company could certainly step up its self-help resources. The knowledge base was inaccessible when we tried to access it and some good video-based troubleshooting guides have come to be regarded as basic resources for users that want to try to help themselves before reaching out to a representative.
Bottom Line
Complete Hosting Solutions offers an entire catalogue-range of hosting solutions, from shared hosting to dedicated machines. All the prices are good value and most are also covered by the 100% uptime guarantee. The self-help support resources could be improved upon, but otherwise this is a provider that we would not hesitate to recommend.
