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HostPapa Review

Top10 Staff

In a Nutshell

HostPapa provides green hosting and ensures that the environment is a primary consideration and not an afterthought. Many of the features offered by HostPapa have no limits on usage—for example, space and bandwidth are unlimited in shared hosting and the VPS it offers.

pros

  • 24/7/365 customer support and instant reply guarantee
  • cPanel, root access, and unlimited features
  • Excellent email hosting with lots of features

cons

  • No dedicated servers or private VPS parent options
  • Some additional fees apply

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HostPapa at a Glance

Bandwidth: Unlimited

Free marketing offer: Varies, online discounts

Uptime: 99.9%

Website builder: Yes

Money-back guarantee: 30-day

Price per month: As low as $2.95

Ideal For

  • Major corporations seeking easy and powerful hosting
  • Small businesses and bloggers
  • Resellers

Hosting Types

  • Shared web hosting

HostPapa provides lightning fast page speeds thanks to high-performance servers. The shared hosting plan comes with access to more than 400 apps to help your business grow and thrive. Users have 3 plans to choose from: The Starter Plan, the Business Plan, and the Business Pro Plan. With the Starter Plan, you’ll get 2 websites hosted along with free domain registration, 100GB SSD storage, and unmetered bandwidth. Plus, you will get free website transfers, Cloudflare CDN, one-on-one training, and Let’s Encrypt SSL certificate. All plans enjoy 24/7 support, 99.9% uptime guarantee, and a 30-day money-back guarantee.

The Business Plan provides you with the same features as the starter package but ups your SSD storage to unlimited capacity and throws in perks like unlimited add-on domains, email accounts, and MYSQL databases. You’ll also get 2x more CPU and MYSQL resources with this plan. If you want to go for the gold, opt in for the Business Pro plan. This has everything the regular Business Plan offers plus faster servers, 300% performance boost, fewer accounts per server, unlimited website builder pages, and 4 times more CPU and MYSQL resources. The Pro Plan also has better security, offering Premium Wildcard SSL, automated backups, and protection power pro.

  • Optimized WordPress hosting

Using one of HostPapa’s optimized WordPress servers means faster, smoother connections and enhanced performance for your sites. Once again, you get 3 plans to choose from. The Starter Plan has all the same features we listed above for the shared web hosting Starter Plan, but the WordPress hosting plan also includes Jetpack for free. This gives you 100+ WordPress themes, unlimited image CDN, lazy loading images, protection against brute force attacks, analytics, and automated posting schedules for social media accounts.

The Business Plan looks the same as above, and again, it includes the Jetpack free. The Business Pro Plan gives you all that and 30-day archive, automated spam filtering, automated malware scanning, automatic security fixes, Google Analytics integration, ad network approval, the ability to accept PayPal payments, and SEO preview tools. Basically, you get a lot for what you’re paying with these plans, so rest assured that HostPapa is good value for your money.

  • VPS hosting

A VPS hosting plan is the easiest and most common option for the majority of businesses. It’s affordable, it’s fully managed, and it offers dedicated and scalable servers with enhanced SSD drives. Unlike the other 2 options, HostPapa’s VPS hosting comes in 5 tiers: Plus, Pro, Premium, Ultra, and Extreme.

Here are the differences in plans:


Plus
Pro
Premium
Ultra
Extreme
Price per month
$19.99
$29.99
$109.99
$149.99
$249.99
Core CPU
4
4
8
8
12
Memory
1.5GB
3GB
6GB
12GB
24GB
Transfer
1TB
2TB
2TB
4TB
8TB
Storage
50GB SSD
100GB SSD
200GB SSD
500GB SSD
1TB SSD

There’s obviously added features that build on each plan as with other hosting options, like root level access, host unlimited domains, SolusVM VPS panel, free migration, and more. It’s an incredibly robust and exhaustive package that bundles all the essentials and several extras into one neat price.

Reseller hosting

Finally, HostPapa offers reselling opportunities for agencies, designers, and IT firms. What’s great about this option is how easy and versatile it is. You’ll get unlimited website hosting with a single WHM control panel. Resellers also receive round the clock customer support from the HostPapa support technicians, access to hundreds of apps, and a lot more. This option also comes with 5 tiers:


Broze
Silver
Gold
Platinum
Titanium
Price per month
$19.95
$27.95
$39.95
$59.95
$79.95
Storage
50GB SSD
80GB SSD
120GB SSD
160GB SSD
200GB SSD
Bandwidth
500GB
700GB
1TB
1.2TB
1.4TB
Extra features
All essential features
All essential and advanced features
All essential and advanced features
All essential and advanced features
All essential and advanced features
Email addresses
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited

Uptime and Performance

HostPapa offers a 99.9% uptime guarantee and a 100% satisfaction guarantee. That’s how confident these guys are in their product. Performance is exceptionally fast based on the RAID array with CacheCade. Plus, HostPapa uses latest generation enhanced SSD, so you really get high performance from these servers and services.

Website Builder Features

HostPapa has a website builder, but it’s a stand-alone tool. This means you have to pay for it separately from your hosting plan. The builder is incredibly easy to use with a drag-and-drop editor. It offers hundreds of mobile-friendly templates, and everything is incredibly flexible for maximum customization. There are even Ecommerce options for selling online.

Email

HostPapa offers 4 email packages:

  • Basic email
  • Advanced email
  • G-Suite
  • Office 365

The features range from basic email functionality to business-class email and office productivity tools, security suite, and more. Plans cover file sharing, storage, IMAP connections, webmail, Microsoft Outlook compatibility, and the list goes on. It’s worth comparing the different plans if you are looking for a serious email hosting option.

Control Panel

HostPapa uses cPanel, naturally, to provide the ease of use and intuitive workflow that only comes from this top of the line control panel. The dashboard is user-friendly and gives you the ability to take full control over your websites.

Pricing and Packages

We’ve already covered 2 of HostPapa’s pricing plans, and from there, you can see the competitive rates on offer. In terms of shared web hosting and managed WordPress hosting, HostPapa has an ongoing deal that makes it even more affordable. Here’s a quick look at these 2 pricing structures and how much you can save:


Web hosting price per month
Starter
$2.95 (regularly $7.99)
Business
$3.95 (regularly $12.99)
Business Pro
$12.95 (regularly $19.99)

Plans are billed annually, and the pricing above reflects annual pricing. If you pay per month, you’ll be charged slightly higher rates. In addition to competitive pricing, HostPapa offers customers a 30-day money-back guarantee. So, you can test drive the service and see how it works without losing any money.

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Help and Support

HostPapa has an extensive customer support network, offering local contact numbers all over the world. Additionally, you can reach customer support via email, snail mail, or with the live chat feature. HostPapa has customer support staff on call all the time, 24/7/365, so you can get help from the PapaSquad whenever you need it. What’s more, HostPapa has an excellent customer service response time. You can expect a first reply within 10 minutes from a support ticket sent into the system. Alternatively, live chat and phone responses are instant.

Bottom Line

HostPapa provides a wide range of web hosting solutions within a variety of pricing tiers suitable for all business budgets. Whether you want to host a simple blog site or have major multi-site businesses to attend to, its services will help you manage it all with ease. With unlimited disk storage, bandwidth, and email accounts, HostPapa is really a good deal.

It’s also won several awards including rave reviews and star ratings from BestWedHost, Hosting Review, Hosting Advice, Shopper Approved, and WebHostingSecretsRevealed. Winning a one-off award means you had a hot year, but consistently earning the regard of your peers and reviewers says that you are a quality service worth looking into. HostPapa has earned that claim and wins our approval as well.

Our editorial staff is comprised of writers who are knowledgeable about business services. We specialize in simplifying the process of choosing the right hosting service for your business.

HostPapa customer reviews

Based on 43 reviews

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18 May 2022

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Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

8 months ago

HostPapa has been a really good experience for me and my coworkers, It helps us to improve our performance.

9 months ago

Long process, takes way too long you know. I still like the app. It's ok.

9 months ago

HostPapa offers extensive support options to help customers in a variety of ways.

2 years ago

It was good. Okay speeds, good tools, and good customer satisfaction, I personally think they can did a good job!

2 years ago

Because it took a lot of time to figure out how to use it but once I did, it was so simple and convenient to use

2 years ago

They are really good at helping customers getting what they really need as of services and friendliness

2 years ago

I love it.. It's easy to use and gives good quality. Our site has yet to crash and they are responsive when we have slight issues.

2 years ago

A very good hosting service. It could get confusing sometimes, but it works for us.

2 years ago

Not really anything I hate. I like customer support and good hosting service. Our website is safe with them.

2 years ago

It's a nice and easy to use hosting site. Very detailed and self explanatory and very easy to navigate

2 years ago

HostPapa offers high quality service with free site building tools and unlimited space. Also it is one of the leaders in web hosting.

2 years ago

This brand was fairly easy to understand and use. I was overall pretty satisfied with the service.

2 years ago

They are an excellent web hosting site. I find them user friendly and have the best customer service.

2 years ago

Friendly service , great deal great price. It's very to use, it's easy to manage the website

2 years ago

Very good and reliable service. Our website has had a couple issues and they've been resolved within 24 hours.

6 months ago

They are a good company for the price. I would do business with them again for sure.

6 months ago

Quick and easy to use. No problems with it since we started using it 3 years ago. Great customer support. Easy to use. A great application to use.

6 months ago

HostPapa helped me get my site setup quickly and with minimal difficulty, service answered questions quickly and clearly. I'd honestly give them a 4.5 more than a 4 or a 5 since very little was missing in my opinion.

7 months ago

Great application to use. Good hosting site for most of your needs to run a site.

8 months ago

I really don't know much about website hosting services but this is the one I use and this one works.

43 reviews